The Utilities Department consists of over 300 employees who work together to provide water and wastewater services to the City of Laredo and its extraterritorial jurisdiction. Its customer base consists of over 70,545 service connections to the water system and over 65,291 service connections to the sewer system, serving a population of over 244,000 people. Services provided by the Utilities Department include: water treatment and distribution, wastewater collection and treatment, billing, water pollution control, utilities administration, engineering, and asset management.

 

The Utilities Department is made up of 10 divisions. To learn about each division, click on the links below.

 

Administration Division
Water Distribution Division
Asset Management Division
Water Pollution Control Division
Billing Division
Water Treatment Division
Engineering Division
Wastewater Treatment Division
GIS Division
Wastewater Collection Division
PAY YOUR BILL FREQUENTLY ASKED QUESTIONS UTILITIES SERVICE LOCATIONS

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How do I read my bill?

CITY HALL ANNEX

CONTACT

Hours

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What are the water rates?

1102 Bob Bullock Loop

Laredo, Texas 78043

(956) 727-6402

Open 8 a.m. - 5 p.m.

Monday - Friday

Main Office

5816 Daugherty

Laredo, Texas 78041

(956) 721-2000

Open 8 a.m. - 5 p.m.

Monday - Friday

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WATER AND SEWER EMERGENCIES